Television is one of the most successful technological consumer products ever
produced and has spread to virtually every household in Western society.
Television sets are often located in a central part of the main living room.
Television viewing is a dominant part of most people's leisure activities and
daily lives, and, for many, television has become their most important source of
information and entertainment. To say that television has a central place in our
culture, or that television over the past decades has thoroughly changed our
society and our daily lives is, therefore, an understatement that barely begins
to describe reality.
Television, however, is not a static medium, neither as
a technology nor as a service. Game consoles, video cassette recorders (VCRs),
cable, and satellite systems have already begun to change the image of what
television is and what it can be as a medium. In the years ahead, television
faces even more radical developments and changes. Terms like interactivity,
digitisation, convergence, integrated full service networks, content-on-demand,
two-way cables, direct broadcast satellites, the mixture of televisions and
computers, of broadcast and Internet, cross media, SMS-TV etc. point out some of
the aspects involved in this process of change. Briefly, what is at stake here
is the delivery of iDTV services to the home.
But what is ‘interactive
digital television’ anyway? The first problem in describing iDTV is the
abundance of differing concepts and understandings currently in circulation. The
various industrial players in the iDTV field – cable operators, telcos, computer
companies, broadcast networks, movie studios, etc. – all seem to have different
notions of the concept of iTV as a technology. Furthermore, the players have
differing philosophies about what interactivity is and what it means to
‘interact’ with television, as well as varying perspectives on what services and
content the consumer will want and be willing to pay for. As a result, during
the past decades a broad spectrum of content, services and applications has laid
claim to the terms ‘interactive’ or ‘digital television’. Some of them include:
multi-channel systems with several hundreds of channels to select from;
on-demand access to movies, videos, news, sports; customisation of and control
over content; interactive news; local storage of programming; real time
interaction and communication between users of the system, such as text
messaging, voice telephony or video phone; access to database and online
information; voting in (real-time) opinion polls; control over choice of camera
angles in the transmission of sports events and the like; interactive games
based on stand alone or networked applications; participation in game shows;
user created content; electronic town meetings, etc. As should be apparent, iTV
is many different things, just as the degree of interactivity varies widely.
Among the variety of challenges confronting iDTV, one of the most urgent is
therefore to educate media consumers about what iDTV is, and what kinds of
content, services and applications it currently offers and may carry in the
future. The following is an attempt at working definitions of the concepts of
‘interactive television’ and digital television’, as well as of the concept
af‘interactivity’.
As indicated, one of the most significant and unique
features of new media, compared to the old, is their interactive character.
‘Interactivity’ in this context signifies the active participation of the user
in directing the flow of content. Consequently, interactive content designates
content types that exchange information with the user, that is, in addition to
conventional media’s output to the user, this type of content allows various
kinds and amounts of input from the user to the media system, which can
significantly influence the form, order, length, or structure of the message –
the content of the media text
Media researchers, especially those from
reception research, media ethnography, and media and cultural studies, have in
recent years denied the perception of television as a passive medium and have
instead pointed out that the viewer’s reading of television texts is always
active (and interactive). Practically and technically, however, traditional
television claims very little activity from the users. Naturally, the viewers
decide what to watch, just as they must cognitively and socially deal with,
interpret, and make sense of what they watch on the screen. But apart from this,
strictly speaking, the only physical requirements involve turning on the set,
(perhaps) changing the channel, and turning it off again (and on the odd
occasion making small adjustments to the sound and picture).
In a
negatively defined demarcation, iTV can be understood as television which, aside
from the traditional turn-on-zap-and-turn-off interaction, and cognitive (and
social) interaction between the presented text and the viewer’s ability to make
sense of what is seen – that is, the purely interpretative interaction – also
relies upon an actual, physical interaction in the form of choices, decisions
and communicative input to the system. In a shorter, more positive version iTV
can be considered a new form of television that makes it possible for the viewer
to interact with the medium in such a way that he gains control over what to
watch, when to watch, and how to watch, or directly opens up for active
participation in a programme.
Understood in this way, iTV can be considered
a fairly broadly defined concept. The organising committee for a 1996 world
conference on interactive television, The Superhighway Through the Home?, used
the term ‘interactive television’:
...rhetorically to suggest the provision of interactive multimedia services
to domestic spaces. At its most general this can mean services accessed through
a variety of platforms and infrastructures. At its most specific it relates to
services and content specifically designed to be used through television,
relating strongly in appearance with broadcast style displays and presentation
and even co-existing and augmenting existing broadcast programming.
Correspondingly, the Interactive TV News website (no longer available)
defined the term ‘interactive television’ as:
...the meeting of television with new interactive technology. ITV is domestic
television with interactive facilities usually facilitated through a ‘back
channel’ and/or an advanced terminal. Equally important, interactive television
is content that users and viewers can interact with via the technical system ...
There are many delivery systems, technical standards, possible uses and content.
These range from the WWW to home shopping, Digital Video Broadcasting to
Internet, movies on demand to video telephony. The unifying factor is that
television is central to the entertainment, education, information, leisure and
social life of millions of homes all over the world.
In other words, iTV can be defined as interactive services designed for the
television, that is, traditional television broadcast combined and coupled with
enhancements and extensions that provide viewers with the opportunity to
participate in and interact with the content.
There is no necessary
correlation between interactive television and digital television (DTV), if only
for that reason that interactive television services have been available for
many years over analogue television signals. To mention but two obvious
examples, European teletext services have been around for over 20 years and Two
Way TV offered analogue interactive gaming services in the United Kingdom as
early as 1996. So then what, exactly, is digital television as opposed to
interactive television? DTV is first and foremost a technical term that refers
to the transition of formerly analogue television technologies to digital
technologies. This provides better picture and sound quality and more channels
to choose from due to technological and cost-effective advantages. However, for
that reason alone that the possibility of broadcasting digital data alongside
traditional television picture and programming enables a range of new
interactive features, the digitisation of television also, to a considerable
degree, expands the potential for interactive services on the television. Thus,
with the growing demand for DTV in Europe and around the world, an increasing
number of iTV applications are also emerging.